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Our Services
Compass Investigations & Adjusting helps our clients navigate and overcome challenges in changing market conditions all while providing exceptional service. With our knowledgeable and diverse background, you can trust our experts to deliver and understand your needs. We belief in timely communication with our clients and provide an optional secure client portal for live updates.
We offer flexibility with our services, but never compromise on our deliverables.
Investigations
This is one of our most sought out services. Whether it's an insurance investigation or a private investigation, we are happy to provide these services to insurance carriers, insurance defense law firms, third party administrators (TPAs), and other industries. We use the latest technology and responsible investigative tactics in order to provide our clients with the most accurate information. Although many cases are often time-sensitive and always unpredictable, we are well equipped and experienced to handle this kind of task with the highest level of professionalism and confidentiality. For this reason, we offer our clients the option of up-to-the-minute status on their investigations through the use of a secure and HIPPA compliant client portal.
Task-based Adjusting
Our task-based adjusting services are designed for our busy claims professionals. Task-based adjusting is a process that focuses on breaking down a claim into individual tasks, such as gathering information, analyzing data, and negotiating with stakeholders. By doing so, it allows the claims professional to streamline the claims process, reducing the overall time and cost associated with the claim. Although we are licensed adjusters, we don't adjust the claim. We serve as a support role, and are an extension of you in the field. When you decide to work with Compass Investigations & Adjusting, you’re guaranteed reliable results.
Consulting
We are your complete source for Insurance Anti-Fraud unit development and management. In addition to our insurance anti-fraud services, we also offer the expertise of a Fractional Chief Investigator for organizations in need of strategic leadership in their investigative efforts. Our Fractional Chief Investigator program provides a cost-effective solution for companies that may not require a full-time Chief Investigator but still need access to high-level investigative expertise. Our unique strength in leadership, technical expertise and industry reach, will support your efforts ranging from daily operations to large scale transformation. From meeting compliance requirements to strategic planning and execution, Compass Investigations & Adjusting will be a partner you can trust and depend on.
The COMPASS difference...
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Timely, fair and customer focused investigations
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High standards of confidentiality and professionalism
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Diversified knowledge & expertise with investigations and claims handling
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Fact-finding and thorough investigative reports
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Superior client communication
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Competitive investigative rates